外贸客人投诉回复邮件 英文怎么说

外贸客人投诉回复邮件

Foreign trade guest complaints reply message

外贸客人投诉回复邮件

Foreign trade guest complaints reply message

Hi Mr. Smith,

I just received the shipment from you today. I ordered a total of six caseshowever, five cases contained completely different articles than what I have ordered. I need to articles to be used in my production line right away, but because of the nonconformity of your shipment, my production line would be delayed. We have been dealing businesses for almost five years, but this time, I am very frustrated and disappointed. I am not sure if I should still expect to receive satisfying conforming articles from you from now on. You know that you are the only exporter for this specific articles. I want you to deliver the conforming articles to me overnight because I really need that for my production line. When I receive the articles, I will ship back the nonconforming ones to you. Please let me know when I should expect to receive them.

Sincerely,

你的名字

你好Smith先生

我今天刚从你这里收到货物。我一共订了6箱,但是5箱里面装的不是我订购的物品 (这里的articles是物品的意思).我的生产线马上需要这些物品，但是因为你的货物不符合要求，我的生产线会被延误。我们已经做了将近5年的生意，但是这次，我很沮丧很失望。我不知道是不是还能期望从你这里收到令我满意的符合要求的物品。你知道你是唯一一个这种物品的出口商。我希望你能连夜把符合要求的物品寄给我因为我的生产线很需要他们。当我收到物品以后，我会把原来不符合要求的物品寄给你。请让我知道我什么时候能收到货物。

真诚的

你的名字

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